Process – The means by which an organization achieves its purpose

Process – The means by which an organization achieves its purpose

LAI brings proven tools and techniques to strengthen your organizational capacity to realize your desired results. With expertise in organizational dynamics, managerial psychology, process improvement, and business analysis, we help you clarify roles, guide change initiatives, systematize processes, manage projects, and implement change. Our data mining and analytics capabilities help reveal opportunities through compelling performance metrics. And for our nonprofit clients, we help you develop grants to secure funding.

(For a brief example of each, click on the service.)

Change Management / Continuous Improvement

  • Designed and guided a process that centralized and/or automated functions and refocused field staff on their most value-add activities.
  • Result: Significant performance improvement on all program metrics to become the top performing organization among its peers.

Organizational Design and Implementation

  • Analyzed organizational responsibilities and reporting relationships, recommended redesign and guided implementation to better support the mission and operations.
  • Result: A 21% increase in staff productivity.

Project Management

  • Managed a large RFP and vendor selection process to better define services and reduce operational costs.
  • Result: New vendor selected with multi-million dollar savings.

Role Clarification

  • Worked with a leadership team to clarify their roles and responsibilities to strengthen the delivery of services to clients.
  • Result: Improved decision making, accountabilities and coordination of services.

Grant Development

  • Played an instrumental role in the grant formulation from the initial design and data analysis through the preparation and submission.
  • Result: $1,000,000 award from a national foundation.